What is enterprise mobility management (EMM)? The EMM is a complete set of tools for managing all the different mobile devices that are connected to a network, ensuring seamless enterprise mobility services for businesses.
What’s the big deal with EMM? Managed mobile services within EMM solutions let businesses embrace mobile technology while ensuring control, security, and compliance.
How is EMM becoming useful in the current years? In today’s mobile-focused business landscape, enterprise mobility services are becoming increasingly important. With Bring Your Own Device (BYOD) policies on the rise, having a robust EMM strategy in place is crucial.
Ok, enough with the fundamentals. Now, let’s dive deeper into how EMM works.
What Is Enterprise Mobility Management?
These days, businesses are turning to mobile devices as a way to boost productivity and make their operations more efficient. With the move towards mobile workforces, it’s become really important to manage and keep these devices secure. This has led to the rise of Enterprise Mobility Management solutions.
Enterprise mobility management is a complete framework designed to help businesses control, secure and optimise the use of mobile devices like smartphones, tablets and laptops in the workplace.
By leveraging enterprise mobility services, organisations can ensure that mobile devices comply with company policies and security standards while improving efficiency.
The Mordor Intelligence report, “Enterprise Mobility Management Market Size & Share Analysis – Growth Trends & Forecasts (2024 – 2029),” shows that the EMM market is growing fast, with a projected CAGR of 12.84% over the forecast period.
This growth is due to more companies adopting flexible work policies, such as Bring Your Own Device (BYOD) and Choose Your Own Device (CYOD), where employees can use their own devices for work-related tasks.
Managed mobile services solutions give you the tools you need to manage the risks of these policies while getting the most out of mobile productivity.
The 42Gears whitepaper, “How Enterprise Mobility Management (EMM) is Impacting Banking, Financial Services and Insurance Companies?” highlights the use of EMM in scenarios like microfinance, where field staff often operate in areas with limited connectivity.
In such situations, the enterprise mobility management software’s ability to push app updates silently and provide remote assistance is crucial.
Additionally, features like geofencing, mentioned in the 42Gears whitepaper, can be used for notifications or actions based on a device’s location, further enhancing the efficiency and security of enterprise mobility services.
What is the Difference Between Enterprise Mobility Management and MDM?
It’s easy to get them mixed up, but Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) are two different things.
As the Kaseya “Enterprise Mobility Management User Guide” explains, MDM is mainly about managing and securing mobile devices.
It covers things like setting up new devices, making changes from a distance, keeping track of what devices you have, and security features like locking and wiping devices remotely. MDM serves as the foundation of mobile enterprise management, providing control at the device level.
EMM is a bit more than just MDM. It’s a more holistic concept. EMM covers device management, as well as managing mobile apps (MAM) and mobile content (MCM).
This wider scope means that businesses can manage the whole lifecycle of mobile devices and their data within their company.
Simply put, MDM handles the devices, while EMM addresses the entire mobile ecosystem within an enterprise. This ensures a more holistic approach to mobile management and security.
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Core Components of EMM
Mobile Device Management (MDM)
MDM is the foundation of enterprise mobility management solutions. It’s all about getting mobile devices up and running securely, keeping an eye on them, integrating them with other systems, and managing them. MDM lets businesses put security policies in place, manage device settings, keep track of what devices they have, and protect corporate data if a device is lost or stolen.
One example of how MDM can be used is by a healthcare provider who wants to make sure that any patient data on mobile devices used by doctors and nurses is encrypted and protected. MDM lets the healthcare provider remotely enforce security policies, track where devices are, and wipe data if a device is compromised.
The Kaseya user guide has all the details on the different MDM profiles and configurations, including options for iOS and Android devices, helping businesses streamline mobile enterprise management.
Mobile Application Management (MAM)
MAM is all about managing the lifecycle of mobile apps within a company. This covers things like app distribution, updates and access control. MAM solutions give businesses a safe space for their apps, so IT admins can manage access and data security.
You’ll often find features like app whitelisting, blacklisting and secure app wrapping in MAM. This means that corporate apps and data stay safe even when they’re used on employee-owned devices.
For instance, a financial services company might leverage EMM services to securely distribute a proprietary trading app to its employees. Using MAM, the company can restrict access, enforce security updates, and prevent unauthorized data sharing.
The company can then use MAM to control who has access to the app, make sure the app is always up to date with the latest security patches, and stop sensitive financial data being copied or shared outside of the app.
According to the 42Gears white paper, “Banking employees need access to financial apps via tablets outside the bank to engage with customers seamlessly. Enterprise mobility management solutions facilitate secure provisioning of these devices.”
Mobile Content Management (MCM)
MCM ensures secure distribution and management of corporate content on mobile devices. It enables employees to access, sync, and share documents while maintaining data security.
With enterprise mobility management solutions, businesses can implement encrypted containers or secure file-sharing platforms to protect sensitive information. A law firm, for example, might use EMM consulting to distribute legal documents securely, ensuring that only authorized personnel can access them.
The 42Gears white paper highlights that enterprise mobility management software allows admins to remotely wipe or lock devices in case of loss or theft, preventing unauthorized access to confidential files.
How EMM Works
EMM solutions are managed through a central console, which gives admins a complete view and control over all devices on the corporate network.
The Kaseya user guides call this the “VSA” (Virtual System Administrator).
Device Enrollment
The first thing you need to do is get your devices enrolled in the mobile enterprise management system. This is usually done by having employees install a mobile agent app, like Kaseya’s “MobileManage,” or set up a profile on their device.
This sets up a secure link between the device and the EMM server. The Mordor Intelligence report shows that there’s a growing need to manage apps and devices from a distance, especially with the rise of remote work.
Policy Configuration and Enforcement
Once devices are enrolled, admins can use the central console to set up security policies, device settings, and restrictions. These policies can cover a whole range of things, from password requirements to data encryption, and app permissions to network access.
The 42Gears white paper highlights the need for security compliance in the BFSI sector, where EMM helps enforce policies to keep customer data safe.
Real-time Monitoring and Reporting
As the 42Gears white paper says, being able to track device health is really useful for industries like BFSI, where field agents rely on mobile devices for important tasks.
That’s why the EMM server keeps an eye on enrolled devices, gathering data on how they’re being used, what apps they’re running, their security status, and whether they’re following the rules.
The data is then presented to administrators in reports and dashboards that show what they need to know about potential security risks, performance problems, and ways to improve.
Remote Actions and Troubleshooting
If there’s a security issue, like a lost or stolen device, or if a device isn’t following the rules, admins can take action right away from afar.
Using managed mobile services, IT teams can lock or wipe devices, send security alerts, or remotely reset passwords. The Kaseya guide gives you all the info you need to perform these actions, including how to sound an alarm on a lost device or remotely clear a passcode.
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Advantages of Enterprise Mobility Solutions
There are lots of great reasons why companies in different industries should adopt EMM.
In the BFSI sector, EMM is vital for supporting the mobile workforce, rolling out customer-focused processes, and boosting employee satisfaction.
It lets you access corporate data securely, track devices in real time, and manage apps more easily.
EMM generally makes things more secure by protecting sensitive corporate data from unauthorized access and breaches. It helps employees get their work done more easily and quickly by giving them the tools to work from anywhere on any device.
On top of that, EMM can cut costs by making device management and support more efficient, as well as helping to keep mobile expenses under control.
It also makes sure you’re following the rules on data privacy and security, as set out by industry and government.
Last but not least, EMM gives you centralised control, so you can manage all your different mobile devices from one place.
Enterprise Mobility Management Software
Enterprise Mobility Management (EMM) software helps businesses securely manage mobile devices, applications, and data while ensuring compliance and efficiency. Many solutions, including cloud enterprise mobility management platforms, provide centralized control over enterprise mobility. Here are seven leading EMM solutions:
- Microsoft Intune – cloud-based enterprise mobility management software that integrates seamlessly with Microsoft 365, providing device and app management with strong security policies.
- VMware Workspace ONE – A unified platform that combines endpoint management and access control, allowing IT teams to secure and manage all devices from a single dashboard.
- IBM MaaS360 – AI-powered EMM software that offers real-time threat detection, mobile device management (MDM), and identity access management.
- Citrix Endpoint Management – A comprehensive enterprise mobility management solution that enhances mobile security while ensuring seamless access to business apps and data across various devices.
- Samsung Knox Manage – A managed mobile services platform designed specifically for Samsung devices, offering advanced security features and remote device control.
- BlackBerry UEM – A trusted enterprise mobility services solution for secure endpoint management, supporting a wide range of devices and operating systems.
- SOTI MobiControl – An EMM solution focused on remote control and troubleshooting, helping businesses reduce downtime and improve operational efficiency.
Additionally, MobileIron and Cisco Enterprise Mobility Management are popular choices for businesses looking for advanced security, seamless integration, and comprehensive mobile management features. These platforms provide EMM consulting services to help companies deploy and manage their mobile ecosystems effectively.
Enable Your AEC Workforce with Enterprise Mobility Management
We all know how demanding the world of Architecture, Engineering, and Construction (AEC) can be.
Therefore, your team must be agile, responsive, and equipped with the tools to access critical project data from anywhere.
But with all this flexibility comes the challenge of managing a whole range of different mobile devices and making sure that sensitive information is kept safe.
We understand that you need to be able to work in different locations and with people who aren’t in the same place as you.
That’s why Interscale’s Enterprise Mobility Management (EMM) solution is designed specifically for the AEC industry.
Interscale EMM platform gives your team the tools they need to access project data securely, manage their devices easily, work together more effectively, and get the best out of their mobile experience. All these approaches use data to gain insights.
We know we’ve got a lot to offer. And yes, those sugar-coating words can all seem a bit confusing at first.
So, we’d love for you to take a look at what we do for our clients and see for yourself.
Feel free to visit our Interscale Enterprise Mobility Management page.
Or, we should grab a coffee and go over everything together soon. We’re here for you 24/7, anytime you need us.
In Closing
Knowing the core components of EMM and how they help is important for using mobile technology safely.
As the Mordor Intelligence report shows, the EMM market is really taking off, which just goes to show how important it is in the business world.
So, what exactly is enterprise mobility management? Simply put, it’s a way to make your mobile work better.
