Managed IT Services for Architecture, Engineering and Construction (AEC) Companies

Outdated technology and IT downtime shouldn’t hold back your AEC projects. These challenges cause missed deadlines, frustrated teams, and costly rework. 

Interscale delivers proactive, AEC-specialized managed IT services to streamline operations, boost efficiency, and safeguard your business.

Managed IT Services for AEC

Eliminate IT
Obstacles, Accelerate Your AEC Projects

Managing hardware, software updates, security patches, and complex cloud environments can often distract you from your
core business. Interscale’s managed IT services take care of these complexities, allowing you to focus on designing,
engineering, and building exceptional projects.

AEC-Specialised Managed IT Services

Services

Our AEC-Specialised Managed IT Services

We understand the unique technology needs of architecture, engineering, and construction companies, ensuring seamless operations and project success.

Why Choose Interscale
IT Managed Services for Your AEC Company?

Our Managed IT Solutions are designed specifically for the AEC industry, providing seamless technology support that aligns
with your project goals. With Interscale as your strategic partner, we optimise operations and help you
gain a competitive edge.

Flexible Plans. No Lock-In Contracts

Choose the plan that best suits your current requirements, and rest assured you can adjust or cancel without any long-term obligations or penalties.

Industry Expertise

Our in-depth knowledge of AEC workflows allows us to tailor solutions and ensure technology aligns with your operational goals.

Cost Control & Predictability

With a 15-minute response time for high-priority tickets (Mon-Fri, 8am-6pm) and 90% of issues resolved within 10 minutes, our flexible support model ensures cost-effective, tailored solutions for your AEC companies’ needs and budget.

Compliance & Regulations

Ensure your IT systems and data handling adhere to AEC industry-specific regulations.

Proactive IT Management

Our team proactively monitors your IT infrastructure, identifying and resolving potential issues before they disrupt your workflow.

Frequently Asked Questions

About Interscale's IT Managed Services

Find answers to common questions about Interscale's IT Managed Services and how it benefits AEC companies.

We manage a wide range of IT services, including network infrastructure, server maintenance, cybersecurity, desktop support, software updates, and user training.

Our security experts implement advanced threat detection and prevention measures, data encryption, and access controls to safeguard your sensitive information.

You'll benefit from improved IT efficiency, enhanced security, reduced costs, increased productivity, and peace of mind knowing your technology is in the hands of experts.

What are IT Managed Services?

IT managed services is when you outsource the responsibility for maintaining and anticipating the need for a range of IT processes and functions to improve operations and cut expenses. The services are usually provided by third-party companies, or often called as Managed Service Providers (MSPs). Managed IT services include everything from network and infrastructure management to cybersecurity and cloud services.

What are the Types of Managed IT Services?

Managed IT services encompass a variety of specialised offerings that cater to different business needs. The common types of managed IT support include:

  • Help Desk Support: Your first line of defence for any IT issues, with quick and efficient troubleshooting. Interscale’s service desk boasts an impressive one-minute average wait time and a 90% resolution rate within the first hour, based on their data from the past 12 months.
  • Network Management: Keeping your network running smoothly, from monitoring traffic to managing security settings.
  • Security Services: Protect your systems from cyber threats with firewalls, antivirus software, and intrusion detection systems.
  • Data Backup and Recovery: Ensuring your data is backed up regularly and can be restored quickly in case of a disaster.
  • Cloud Services: Helping you migrate to the cloud, manage your cloud infrastructure, and optimise your cloud costs.
  • Enterprise mobility management: Managing devices and data across dispersed teams, ensuring security and efficiency.

What Industries do Interscale Serve in Australia?

Interscale focuses on providing IT services for the architecture, engineering, and construction industries.

What are the Benefits of Managed IT Services for the AEC industry?

Benefits for Architecture

Managed IT services for architecture ensure consistent access to essential tools like CAD and BIM, enabling real-time collaboration on complex projects. This service can also help architecture firms manage other IT stuff, including cybersecurity and cloud management.

Benefits for Engineering

Managed IT services for engineering offer robust support for data-intensive applications that require high-performance IT infrastructure. These services minimise downtime by managing networks and servers, which is critical in an industry where delays can affect project timelines and budgets.

Benefits for Construction

Managed IT services for construction provide enhanced collaboration through cloud-based tools, secure data protection, and optimised software performance. These services minimise downtime, streamline workflows, and offer scalable solutions to meet construction project demands.

How do Managed IT Services Help with Compliance and Regulations for AEC Industry?

The AEC industry is well aware of the rules and regulations in place, and keeping up with them is necessary. A good IT managed services company Australia such as Interscale can help AEC firms implement structured data storage, security protocols, and regular audits to meet industry standards—and that’s exactly what we do.

How do Managed IT Services Handle Data Backups and Recovery for the AEC Industry?

IT managed services offer robust data backup and recovery solutions tailored to AEC’s data-heavy needs. Interscale, for example, has a team of experts working with you to determine the best backup strategy, whether backing up to the cloud, a local server, or a combination of both.

Interscale also regularly tests these backups to ensure they can be restored quickly and efficiently if needed. So, in case of a system crash, cyberattack, or even a good old-fashioned coffee spill on a laptop, you can breathe easily knowing your data is protected.

How Much Does Managed IT Services Cost in Australia?

The cost of managed IT services in Australia can vary significantly depending on the specific range and complexity of services required, as well as the unique needs of each industry. This price covers essential support like network monitoring, data backup, and helpdesk services. The price can also scale upward for more advanced features like enterprise mobility management and specialised CAD/BIM support.

How Can I Get Started with Managed IT Services by Interscale?

You can reach our team through the chat feature on our website or by selecting the “Book A Call” option to arrange a conversation. From there, we guide you through the onboarding journey, offering clear steps for integrating our services with your existing systems.

Once connected, we conduct a comprehensive assessment, examining your IT infrastructure, project demands, and security requirements. This tailored analysis lets us deliver precisely what your business needs, whether cybersecurity, managed IT support, or industry-specific solutions.

Let Interscale take care of your IT
So you can focus on what matters most—your projects.

Contact us today for a free consultation and discover how we can drive your success.

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