Interscale Content Hub – As IT systems get bigger and more complex, and as businesses need to innovate and keep their data secure, we’re seeing a rise in different types of IT managed services.
These different services help businesses to get to grips with the IT landscape while they focus on what they do best.
So let’s take a look at the different types of IT managed services.
Core Types of IT Managed Services
Network Security Management
With cyberattacks and data breaches always a risk, network security management is now a top priority for businesses.
Managed security service providers (MSSPs) offer round-the-clock monitoring, threat detection and incident response, so businesses can stay one step ahead of cyber threats.
The “Next-Generation Managed Services: Journey from Cost to Value,” white paper, sponsored by Deloitte, shows how MSSPs are key to managing cyber security risks in today’s complex landscape.
Because many businesses lack the in-house expertise and resources to do this effectively.
Backup and Disaster Recovery
Losing data can be a real disaster for any business. Managed backup and disaster recovery services are a great way to make sure your data is safe.
The main thing is to make sure your data is safely backed up and can be easily recovered if there’s a disaster.
The “A Quick Guide to Managed IT Services,” by Visual Edge IT makes a strong case for having a disaster recovery plan in place.
It points out the fact that every hour of downtime can result in significant revenue loss for businesses.
Cloud Services Management
Cloud computing has totally transformed the way businesses operate. However, managing cloud infrastructure can be pretty complex and time-consuming.
Managed cloud services providers have the know-how to help you move to the cloud, set it up, and keep it running smoothly.
This lets you enjoy all the benefits of the cloud without getting bogged down in the details.
The Deloitte white paper says lots of businesses are turning to MSPs to manage their cloud-based services, especially as the IT landscape gets more fragmented and complex.
As a point of reference, kindly review “Business Basic 101: Why Information Technology is Important in Business?“
Managed IT Support and Help Desk
It’s pretty important to make sure your employees have the IT support they need, when they need it, to keep them productive.
Managed IT support and help desk services give employees a single point of contact for IT issues, so they can get on with their work without too much disruption.
The Visual Edge IT guide highlights the difficulties of managing IT support in-house, particularly for small and medium-sized businesses that may lack the resources to staff a dedicated IT team.
Software-as-a-Service (SaaS) Management
Software-as-a-Service (SaaS) management is all about keeping an eye on cloud-based apps that are used within a company.
Milestone Technologies says in “Everything You Need to Know About Managed Services,” that MSPs often manage the procurement, deployment, and maintenance of SaaS applications, making sure they integrate seamlessly with existing systems.
This is a great service for companies who want to cut software costs and get better performance from their apps.
Managed Cybersecurity Services
The world of cybersecurity is always changing, which makes it tough for businesses to keep up.
Managed cybersecurity services are all about keeping a close eye on things to make sure your business stays safe from cyber attacks.
They offer continuous monitoring, vulnerability assessments and threat intelligence to help you stay one step ahead.
The Deloitte white paper shows how managed cybersecurity services are key, with Loblaw Cos. as a great example.
This Canadian retailer relies on an MSSP for its security operations centre (SOC) monitoring services.
Managed Data Analytics Services
Data is a valuable asset for businesses, but it can be tough to get meaningful insights from it.
Managed data analytics services have the know-how to collect, analyse and visualise data, helping businesses make the most of their data to make better decisions.
The folks at Milestone Technologies say that data analytics is becoming more and more important.
They also say that MSPs can play a big part in helping businesses use data to reach their business goals.
What is the Difference Between Managed IT Services and IT Services?
The usual way of doing IT is to wait for problems to come up and then deal with them as they happen.
This “break-fix” model often leads to unexpected costs and frequent downtime, as highlighted in the Milestone Technologies paper.
Managed IT services are a different approach. They involve a third-party Managed Service Provider (MSP) who keeps an eye on your IT systems and manages them to stop issues from happening in the first place.
The same source says that companies that switch to managed services can cut their IT costs by up to 25%, which is a big improvement on the reactive model.
On top of that, managed IT services are usually delivered under a Service Level Agreement (SLA), which means you can count on predictable pricing and a consistent level of service quality.
This is a big difference from traditional IT services, where costs can suddenly go up because there’s no agreement in place.
The main difference is that managed IT services are proactive.
Instead of waiting for something to go wrong, MSPs keep an eye on your systems, install security patches, do regular backups, and give you ongoing support to stop problems from affecting your business.
This proactive approach not only means less downtime but also lets businesses focus on what they do best, leaving the nitty-gritty of IT management to the experts.
For further details, please refer to “Why Do Businesses Need Managed IT Services? Here Are The Answers.”
How Interscale Helps Your Business Stay Evolving in IT Fast-changing Scene
Here at Interscale, we offer tailored managed IT services for architecture, engineering, and construction (AEC) industries
These sectors often have to deal with old technology and security issues that can lead to costly delays in projects.
Our Interscale managed IT solutions are designed to tackle these issues head on with proactive, unique and specialised IT management.
What does all this mean for your business?
We take care of all the technical stuff, like managing hardware, software updates, security patches, and cloud environments.
That way, you can focus on what you do best – designing, engineering, and constructing exceptional projects.
This partnership lets your business make the most of expert help to get its IT operations just right and reach its business goals.
Of course, we don’t expect you to take this on faith alone. We’re all about transparency and doing a good job.
So, we also suggest you do your homework – take a look at our track record, explore our services, and ask us any questions you may have.
Start with our Interscale IT Managed Services page, where you’ll find all the details about how we operate.
We’d also love to have a catch-up – maybe over a coffee and a croissant?
Let’s discuss the IT issues you’ve been facing and see how we can help you solve them.
In Closing
As tech keeps on changing fast, businesses have to keep up with it and think of new ways to stay ahead of the competition.
That’s why managed IT services, like Interscale, are a great solution for businesses.
The issue is identifying the right services for your needs. So, knowing what type of IT managed service you need is key to making sure it’s right for your business.
